Which statement correctly describes communication with families who have limited English proficiency?

• A. Avoid interpreters and proceed in English to encourage language learning.
• B. Use interpreters and translated materials to facilitate understanding.
• C. Rely solely on family members as interpreters.
• D. Delay explanations until after discharge.

Answer: (B)

When communicating with families who have limited English proficiency, the key is to use professional interpreters and provide translated materials. This approach ensures medical information, consent, and discharge instructions are accurately conveyed and understood, supporting informed decisions and patient safety. Professional interpreters protect confidentiality and reduce the risk of miscommunication that can occur when relying on family members or ad hoc helpers. Providing translated materials in the family’s language reinforces understanding and gives them a reference to review later. It’s also important to verify comprehension—use teach-back and invite questions. Proceeding in English without interpretation or delaying explanations can lead to misunderstandings and undermine trust and care.